№ 11 · Tier 2 · Large International / NationalOperator
CMS
Largest Harvey deployment in EMEA.
Platforms in use
Harvey
ALSP & NewLaw arm
CMS Managed Legal Services
Managed legal servicesManaged legal services on a fixed-retainer model for business-as-usual workstreams. The UK Legal Services Unit provides alternative sourcing via in-house paralegals, the CMS network and an LPO partnership with Integreon. More a service line than a heavily-marketed standalone NewLaw brand.
Visit CMS Managed Legal ServicesWhat is happening
- ·Harvey enterprise-wide rollout to 7,000+ lawyers and staff across 50+ countries (Dec 2025). Evaluated 12+ GenAI tools before selecting Harvey.
- ·93% of users reported productivity gains (~117.9 hours saved per lawyer per year).
- ·Governance framework covering data handling, access controls, audit logging, model provenance, human review thresholds.
Sources